Role details
The Ascott Limited · KēSa House by The Unlimited Collection
Executive, Guest Service
Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (role-title estimate)
Role summary
At KēSa House by The Unlimited Collection, this Executive, Guest Service role focuses on supervising team's delivery of guest services to ensure adherence to organisational standards and procedures.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Supervise team's delivery of guest services to ensure adherence to organisational standards and procedures
- Monitor and facilitate service responses to guests' requests to ensure timely and appropriate follow-up
- Provide information and recommendations to guests on property's amenities, services and tourism-related activities
- Monitor guest satisfaction levels and feedback for service improvement
- Build rapport with guests to enhance service experience
Role Quick Info
Company The Ascott Limited
Category Rooms & Guest Services
Location KēSa House by The Unlimited Collection
Address 55 Keong Saik Road, 089158
Work type Full-time
Pay Estimated $3,000 - $5,200 / month (role-title estimate)
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.
Tags
8 labels HotelRoomsGuest ExperienceGuest-FacingFront OfficeCustomer RecoveryServiced ResidenceFull-Time