Role details

IHG Hotels & Resorts · Holiday Inn Express & Suites Singapore Novena

Outlet Supervisor/Senior Service Associate

Operations Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At Holiday Inn Express & Suites Singapore Novena, this Outlet Supervisor/Senior Service Associate role focuses on delivering high service standards in accordance with departmental standards and procedures. Requirements include high School or Vocational Certificate in Hotel Management, Food and Beverage, or related field.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Deliver high service standards in accordance with departmental standards and procedures.
  • The Outlet Supervisor / Senior Service Associate deliver exceptional customer focused service through adherence to Inter Continental Hotels Group Policies and Procedures.
  • Communicate to supervisor for any difficulties, guest comments and other relevant information.
  • Establish and maintain effective colleague working relationships.
  • converse with guests about wine, advise the types and styles of wine, take and serve wine orders

Requirements

  • High School or Vocational Certificate in Hotel Management, Food and Beverage, or related field
  • Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
  • Demonstrated ability to interact with guests, colleagues and third parties that reflects highly on the hotel, the brand and the Company.
  • At Holiday Inn Express, we’re all about simple smart travel.
  • Express Start Breakfast?

Role Quick Info

Category Operations
Location Singapore
Address 201 Balestier Road, 329926
Work type Full-time
Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

13 labels
OperationsGuest-FacingFront OfficeService FloorBarLeadershipEntry LevelShift WorkHotelRoomsF&BGuest ExperienceFull-Time